Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Resolution Guarantee

  • Each ticket that you submit to the technical help Dept will be handled in about one hour. All general issues are going to be responded to asap. Nonetheless, if the assistance inquiry you have sent calls for help from a skilled administrator, we will address the ticket to him and will notify you about the delay.

  • Top quality support service

  • Expert Tech Help Service

  • Our client assistance team will be on shift for you round the clock to to reply to all service inquiry tickets that you send. We offer customer help and support for the packages that are pre–installed on your machine. These include our custom created Web Site Control Panel, the chosen OS as well as the server admin panel (in accordance with the VPS type).

  • Intuitive help center

  • An Educational Help Section

  • In the Web Site Control Panel that is available free of charge with your virtual server, you can discover an educative Help section, incorporating all that you should learn about managing your websites and software. We have integrated a range of how to reports and video guides that show the basic site maintenance responsibilities in an easy–to–understand fashion.