In spite of the fact that the web hosting service offered by the different companies is relatively the same, each provider has a customized platform with its own modifications and different ways to do given procedures. That’s why, an extensive knowledge base will be amazingly useful both for persons with little to no practical experience and for technically savvy users who will at some point find out how given procedures are executed, but will lose precious time in the meantime. The aim of such a knowledge base is to help make the service quick and simple to use, saving users plenty of time and energy. The outcome is more pleased clients, as they can effortlessly find the information they’re seeking, and considerably less work for the customer service technicians, because usually the vast majority of the queries and issues that clients have got are already enumerated in the knowledge base. On the condition that the articles are properly written and encompass more topics, you will be able to learn more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Shared Hosting

If you order a shared hosting account through our company, you will be supplied with access to our thorough online documentation where you will see information about just about everything related to our web hosting plans. The topics range from how to create an e-mail address on your feature phone, to how to do various things using an .htaccess configuration file. The articles themselves are written in a simple-to-understand fashion and offer thorough manuals on how to do a given operation inside your Hepsia hosting Control Panel. You can also find information that’s not directly associated with Hepsia, for example one that concerns web applications on your computer. The complete archive of articles will be located in the Control Panel’s Help section, but the ones that are dedicated to a specific Control Panel section can be accessed on the spot. Since we’ve covered as many topics as possible, you’ll be able to find out virtually everything related to your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which is included in our Linux semi-dedicated packages, will permit you to access the thorough online support documentation that we have prepared for you. The articles themselves include generic info about our services, instructive manuals about the separate functions that you can make use of, along with troubleshooting instructions that can help you rectify common issues that you could stumble upon. The topics that we have included cover basically everything, from uncomplicated things such as how to host a new domain name in your account, to more complex ones such as which SSH commands can be executed on the servers. Articles that are dedicated to the features of a given section of the Control Panel will always be available in the right corner of the page that you’re on, while the complete article archive can be accessed through the all-encompassing Help section.